FTD Reviews

Florists' Transworld Delivery (FTD) was established in 1910 as a collective of 10 florists. The organization used the telegraph to transform the age-old practice of flower-giving, helping people across the world "Say it with flowers." Over the years, FTD has grown into an extensive network made up of thousands of local florists, each one an artisan who is handcrafting and hand-delivering fine bouquets all across the country.

In 2019, FTD was taken private when it was acquired by Nexus Capital Management. Prior to this, in 2014, FTD acquired ProFlowers and ProPlants. In 2013, FTD was spun off from United Online, resulting in FTD Companies, Inc. becoming an independent, publicly traded company listed on NASDAQ under the ticker symbol "FTD".

FTD has launched several initiatives over the years, including Mercury Connect, a hosted point of sale system making technology accessible for small and midsized florists in 2011, and the FTD College Rose collection in the same year. In 2010, FTD celebrated its 100th anniversary and launched The Better Homes & Gardens collection by FTD.

FTD has also undergone several changes in ownership and status over the years. In 2008, FTD was taken private when it was acquired by United Online, Inc. In 2006, FTD acquired Interflora (U.K. and Ireland). In 2005, FTD became a publicly traded company on NYSE under the ticker symbol "FTD". In 2004, FTD was taken private by Leonard Green & Partners, L.P. In 2003, FTD launched the first Windows-based point of sale system to the florist network called FTD Mercury.

In 1999, FTD.com became a publicly traded company on NASDAQ under the ticker symbol "EFTD". In 1997, FTD moved its headquarters to Downers Grove, IL from Southfield, MI. In 1994, FTD launched its first point of sale system to the florist network called Mercury Advantage. In the same year, FTD was acquired by Perry Capital Corporation from the florists and converted into a for-profit corporation.

In 1985, FTD celebrated its 75th anniversary. In 1984, FTD launched the famous FTD® Pick Me Up Bouquet® which is still merchandised today. In 1983, NFL Hall-of-Famer Merlin Olsen was introduced as the FTD spokesperson. In 1979, FTD officially launched an electronic system to link the florists together called the Mercury Network. In 1965, Florists' Telegraph Delivery changed its name to Florists' Transworld Delivery to reflect the growing international partnership with Interflora. In 1962, a three-month test was launched of a revolutionary plan for sending flower orders via a special telephone network - the initial roadmap for the Mercury Network.

In 1946, International Telegraph Florists was established between FTD, the FTD British Unit and Europe's floral clearinghouse Fleurop, to sell flowers-by-wire all over the world; the group later became known as Interflora. In the same year, the floral industry's first test order program to assure quality and top performance from every FTD Florist began. In 1933, FTD entered its first float in the Rose Parade. In 1929, the Mercury Man logo was copyrighted as the official trademark for FTD..

On ftd.com, the prices for various products are as follows:

• Birthday Brights Bouquet: $55 - $95
• Light of My Life Bouquet & Happy Birthday Topper: $55 - $85
• Fiesta Bouquet: $60 - $128
• Sweet & Pretty Bouquet: $53 - $83
• Bright Lights Bouquet: $55 - $100
• Sweet Delight Bouquet: $50 - $80
• Picnic Tulips: $50 - $78
• Springtime Spritz Bouquet: $65 - $95
• Red Rose Bouquet: $50 - $88
• Mixed Roses: $45 - $88
• Lavender Fields Mixed Flower Bouquet: $50 - $80
• Smiles & Sunshine: $45 - $75
• Honey Bee Sunflower Bouquet: $55 - $75
• Fifty Long Stem Red Roses with Vase: $140
• Gourmet Fruit, Cheese & Nut Gift Crate: $70
• Lavender Forever Rose: $65 - $250
• Mixed Roses with Red Vase: $63 - $88
• Rainbow Rose Bouquet: $60 - $130
• Belgian Chocolate Covered Treat Sampler: $56

Standard shipping and delivery charges start as low as $17.99, though prices may vary by delivery location, shipping time, or calendar day. Delivery is available Monday through Saturday, with Sunday delivery available on select holidays.

FTD is a floral and gifting company that provides a variety of products through its e-commerce website. These include floral, specialty foods, gifts, and related products. Some of the best-selling products on FTD include the Clear Skies Bouquet, Simple Charm Bouquet, Marmalade Skies Bouquet, Sweet & Pretty Bouquet, Birthday Brights Bouquet, Light of My Life Bouquet, Best Day Bouquet, and the Fiesta Bouquet. These bouquets range in price from around $45 to $135. FTD also offers a variety of Easter gifts and flowers, including the Bright Lights Bouquet, Sweet Delight Bouquet, and the Springtime Spritz Bouquet. In addition to these, FTD offers condolence flowers for those wishing to express their sympathies. The company has been delivering flowers for over 110 years and is trusted by many for its beautiful floral arrangements and bouquets.

FTD offers a wide variety of gifts for every occasion. Their selection includes treat-filled gift boxes, spa baskets, meat & cheese charcuterie gift baskets, fruitful life gourmet gift baskets, and birthday Belgian chocolate covered Berry-Gram. They also offer gifts of every type for any occasion, including festive gift baskets, gourmet chocolates, balloon gifts, teddy bear gifts, DIY gifts, fruit gift baskets, healthy gift baskets, charcuterie gift baskets, cookie gift baskets, spa gift baskets, coffee gift baskets, and kosher gift baskets. They even have food gifts like chocolate covered strawberries, baked goods, cookies & candy, tea gifts sets, meat and cheese gifts, and gift towers. They also offer luxury chocolates from brands like Neuhaus Chocolates, Mrs. Fields, Marigold & Grey, Godiva, and Milk Bar. They have gifts for every season, including spring gifts, summer gifts, fall gifts, Mother's Day gifts, and Valentine's Day gifts. They also offer new baby gifts, gifts for her, gifts for him, employee gifts, and corporate gifts. If you're looking for something more specific, they also offer birthday gifts, condolence gifts, birthday cookies, birthday cupcakes, retirement flowers & gifts, housewarming flowers & gifts, anniversary flowers & gifts, congratulations flowers & gifts, and just because flowers & gifts. They also offer plants, including orchids, bonsais, bamboos, and dish gardens. They also have premium cookies, chocolates, and snacks from top brands like Mrs. Fields. They also offer birthday dipped strawberries and tasteful sympathy baskets. They also have charcuterie baskets filled with delicious smoked meats, artisanal cheeses, and crafted wooden boards. They also offer gift delivery for all their products.

FTD.com offers several payment options. Customers can apply a Groupon or gift card at the payment page under "Select Payment Method". After entering the information and selecting "Apply", the code will be applied at the order total breakdown at checkout. Another payment method available is Installments by Afterpay, a service that allows purchases to be made now and paid for in four payments made every 2 weeks without any interest. This option is offered to customers with a US billing address, shipping address, payment method, and phone number. It is not available for the purchase of gift cards. To make a purchase through the FTD Services, one must be 18 or older and have a valid credit card or other acceptable electronic payment method.

The return policy for FTD.com is as follows: To return an item, please call at 1-800-SEND-FTD (1-800-736-3383). Once the returned gift item has been received and processed, a refund can be expected, in the same form of payment originally used for purchase, within seven to fourteen days. Please note that FTD.com does not accept returns or exchanges once an item has been received. However, replacements at no additional cost are offered if the items are faulty – damaged/broken or soiled upon arrival, or if the parcels are lost in transit.

To contact customer support at FTD.com, there are several options available. The primary customer service line is 1 (800) 736-3383, which is available 24/7. For specific inquiries, FTD provides different contact points. For instance, for issues related to FTD Member Services, the contact number is 800.788.9000 and the email is ftdmemberservices@FTDi.com. For FTD Florists Online / Mercury Online Customer Service, the phone number is 800.576.6721. For FTD Marketplace Customer Service, the phone number is 800.767.4000. For FTD Flower Exchange Customer Service, the phone number is 800.767.4000. For Credit Card Processing, the phone number is 800.788.9000. For 24 Hour FTD.com Consumer Customer Service, the U.S. and Canada Toll-free number is 800.SEND.FTD (800.736.3383) and the number for outside the U.S. and Canada is 630.719.7756. Please note that the hours of operation for these services may vary.

The Return Policy of FTD.com states that the store does not accept Returns or Exchanges. Once an item has been received it cannot be returned. However, replacements are offered at no additional cost under certain criteria: if the items are faulty – damaged/broken or soiled upon arrival, or if the parcels are lost in transit.

As for the Shipping Policy, FTD.com includes a delivery charge in the total price of the order. The price of shipping is calculated based on the delivery location and the specific products in the order. Some of the floral arrangements and bouquets are available for same-day delivery. The company promises hand-crafted floral arrangements, some of which are available for same-day delivery. They also offer a Gold Membership savings when you pay $30/year.